We start with a short video chat so I can understand your goals and get a feel for your product or brand. If it feels like a good fit, I send your proposal within 24 hours. Once the contract and first payment are complete, we schedule your kickoff call and build out your roadmap.

• In the first month, I conduct an optional ux audit of your current product and write up a report on my findings. This audit includes screenshots and first impressions of your product as it stands, talking to current or prospective users, and hearing from you on your business pain points. In the report, I summarize my findings and offer suggestions for improvements.

• If you haven’t gotten to the product development stage yet, then we start with your branding. Together, we’ll go through a series of exercises to help determine your target demographic, your visual design inspiration, and your brand goals. With this knowledge, I’ll be able to craft a brand identity (think logos, colors, typography, illustration, etc.) to match your ideal vision.

• We then move on to ux strategy work, where we create user personas and high-level user journey maps. This allows us to build the right foundation to make product decisions off of in the future months to come.

• Before the end of the month, we take this (optional) audit report, your brand identity, as well as the ux strategy work and create a roadmap to propel your company towards extraordinary growth. All ux/ui designs I create going forward will be rooted in this initial phase. You’ll be glad we did it!

• Skilled, communicative, and experienced designers are rare and require salaries of at least $150,000 per year, along with benefits and 401k matching. However, early-stage startups often don't need a full 40-hour week of design, leading to payment for unused hours. The subscription model addresses this issue as clients can cancel anytime.

• In the early-stage startup world, two main priorities are conserving cash and finding product-market fit. Hiring a subscription designer offers a cost-effective solution without compromising design quality.

Maintaining a guided, helpful, and collaboration design process for each of my clients is incredibly important to me. Since I offer a subscription model, I have many clients that I work with long term. For this reason, I only take on a small handful of projects per year. This allows me to invest fully into every project that I’m part of, without being pulled in too many directions.

Nope! It’s just me designing. In fact, it’s just me running my entire business. This keeps my costs low and allows me to maintain a very embedded approach for each project I work on.

After your downpayment clears, I'll work with you to choose the date for our kickoff call. From there, my invoices will be recurring on a monthly cycle. You can expect to receive them one week before the end of each month, serving as a proactive payment for the following month's services.

Just a friendly reminder that unpaid invoices will lead to a temporary pause on your account until the invoice is settled. Rest assured, I'm here to guide you through the process and ensure a seamless experience.

Since the service I provide requires my time, there is no way for me to get those hours back once they’ve been spent. For that reason, I do not offer refunds.